5 Tips for Consolidating Remote Work Tech Debt

Location: San Jose, CA
Date: 2021-01-28

5 common difficulties and tips to avoid for an SMB to build a resilient security for remote or work from home setup.


In 2020, nearly every organization embraced remote working to some extent or another. For some, the transition was smooth and easy, as they already had a mobile workforce and were largely cloud-based.

However, for most organizations, the transition has been anything but smooth. Quick fixes were implemented in order to keep the show on the road. New equipment was purchased and shipped to employees, new procedures were documented, and in some cases, security controls were weakened to not interfere with the daily operations.

In one extreme example, I was told of an organization that disabled multi-factor authentication (MFA) for remote users because they wouldn’t have been able to support the volume of calls that would have come in. I’m not saying that the organization was wrong for doing so, after all, keeping the organization running at a time where the future is ambiguous takes priority. However, as we reach the end of the year, it’s time to start looking at some of the tech debt that some of these decisions have accrued and work towards a plan of bringing back some security stability.

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